Everything you need to know about booking, instant digital QR tickets, venue gate entry, and refunds.
All tickets on Mytix are 100% digital and paperless. Once your payment is confirmed, your verified QR e-tickets are instantly generated and available in your 'My Tickets' dashboard. You will also receive an email with your booking confirmation and PDF e-ticket with a live scannable QR code.
Simply open your e-ticket on your mobile phone via Mytix or your confirmation email at the turnstile gate. The event turnstile scanners verify the cryptographic digital signature of your QR code in under a second for fast, fraud-proof admission. No printouts needed!
Yes! Depending on the organizer's refund and transfer policy for the show, you can transfer your tickets to a friend's email or request a cancellation directly from your profile dashboard up to 24 hours before the event starts.
If an event is rescheduled, your original tickets remain 100% valid for the new date automatically. If a show is cancelled or you cannot make the rescheduled date, a full refund is automatically issued to your original payment method within 5–7 business days.
We support all major payment options: UPI (Google Pay, PhonePe, Paytm), Credit & Debit cards (Visa, Mastercard, RuPay, American Express), and Net Banking via safe, bank-grade 256-bit SSL encrypted gateways with instant payment confirmation.
Never! Mytix guarantees zero surprise fees. The ticket price shown on the event page clearly itemizes any applicable taxes or booking charges upfront before you proceed to payment.
Our customer care team is available 24/7 to help you with anything.